Rich Guidice Joins Blue Star Security as Director of Business Development

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Blue Star Security is proud to welcome Rich Guidice as Director of Business Development. Rich’s position will enable him to continue with his passion in public safety. Rich Guidice brings a wealth of experience and expertise to Blue Star Security. As Director of Business Development, his leadership will undoubtedly propel the company forward, fostering growth and enhancing its market position.

With three decades of experience in municipal government, Rich has extensive knowledge of the City’s management and operations, and Chicago’s vibrantly diverse communities. Previously, Rich Guidice served as Executive Director of the City of Chicago Office of Emergency Management and Communications(OEMC) from March 2019 – April 2023. In his role as Executive Director, Mr. Guidice oversaw a wide array of public safety programming, including the City’s dispatch operations including the 911 Center; 311 City Services; Emergency Management; and Traffic Management in support of the department’s mission to coordinate the City’s public safety efforts and ensure the security of everyone who lives and visits Chicago. Prior to becoming Executive Director of OEMC, Guidice served at OEMC, including OEMC’s Managing Deputy Director of Operations and then later as OEMC’s First Deputy. Rich was responsible for implementing the City’s Operations Center – the 24/7/365 hub of public safety information and situational awareness.

During his time with OEMC, Guidice spearheaded planning and coordination for the protection of people and property during large-scale events drawing national and international attention to Chicago, including the 2008 Inauguration Celebration for President Barack Obama in Grant Park, the 2012 NATO Summit, the Stanley Cup Championship parades and rallies for the Chicago Blackhawks (2010, 2013, 2015), the World Series Championship celebrations of the Chicago White Sox (2005) and Chicago Cubs (2016), the COVID-19 pandemic, and most recently the humanitarian crisis involving the influx of asylum seekers at the Southern border into Chicago. In addition, Guidice led the planning and coordination for annual marquee events such as the Lollapalooza Music Festival and the Bank of America Chicago Marathon, among a host of other planned and unplanned events and activities throughout the city. Guidice also oversaw the coordination efforts regarding seasonal weather-related emergencies citywide, and during large-scale events.

We are thrilled to welcome Rich to our team and believe that his expertise will greatly contribute to our organization’s success.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.