Our Services

Investigative Services

Through discreet, comprehensive investigations, Blue Star uncovers the facts you need to make informed decisions and protect your interests.

INVESTIGATIONS DESIGNED TO UNCOVER THE FACTS.

Fraud and misconduct can create significant financial exposure for you or your business, affecting profitability, operating costs, and even damaging long-term stability if they aren’t addressed. In these situations, investigative services can provide the verified, reliable facts you need to resolve issues quickly and confidently.

With extensive backgrounds in criminal investigation, Blue Star’s team of state-certified law enforcement professionals approaches every case with discretion, analytical expertise, and a structured methodology. The result is clear, defensible findings you can act on, supported by:

  • Professional surveillance and evidence gathering
  • Comprehensive background checks and investigative research
  • Data analysis and intelligence gathering
  • Detailed documentation and incident reporting
  • Evidence suitable for legal review or court proceedings

When the truth is in question, Blue Star delivers the clarity you need to address fraud, resolve conflict, and prevent future problems.

BRINGING LAW ENFORCEMENT EXPERTISE TO EVERY INVESTIGATION.

From corporate and workplace investigations to criminal investigations, Blue Star provides a wide range of solutions to support businesses, legal teams and individuals, including:

Background Checks and Background Investigations

Comprehensive background screening services that verify identities, employment history, criminal records and other relevant information to support hiring decisions, partnerships or legal matters.

Civil Investigations

Investigative assistance for situations involving suspected criminal activity requiring professional evidence collection and reporting.

Cohabitation Investigations

Investigations that verify living arrangements that may affect financial obligations or legal agreements.

Disability Claims Investigations

Investigations that help uncover misuse of disability benefits including Social Security Disability Insurance fraud.

Insurance Fraud Investigations

Investigations designed to identify fraudulent insurance activity and provide documented findings that support claims review or legal action.

Missing Persons Investigations

Efforts to locate individuals through investigative research, interviews and intelligence gathering.

Workers’ Compensation Investigations

Professional surveillance and documentation used to verify the legitimacy of workers’ compensation claims.

Why Blue STar?

Because when every layer of your security operation meets the same high standards, the result is protection you can actually count on.

Licensed Law Enforcement Professionals Only

Blue Star is staffed exclusively by state-certified active-duty and retired law enforcement officers trained in public safety, firearms proficiency, and situational response to the rigorous standards of local, county, and state law enforcement agencies.

Command-Level Leadership

Our executive team brings field command and tactical unit experience that ensures disciplined operations and strategic oversight across every deployment.

Specialized Tactical and Investigative Expertise

With backgrounds spanning tactical units, investigative divisions, and specialized law enforcement operations, our personnel can be matched to the precise needs of your environment.

Flexible, Scalable Deployment

Whether you need security for a single event, short-term incident response, or ongoing enterprise coverage, Blue Star scales to meet your needs locally and nationally.

Investigations
Knowledge Hub

YOUR INVESTIGATION STARTS HERE.

Talk to us about your concerns and we’ll create a customized investigation plan to help you protect what matters most.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.