Our Services

Emergency Security Services

When a crisis unfolds, Blue Star's team rapidly deploys to stabilize the situation, secure the environment, and protect everyone on site before things have a chance to escalate.

RAPID EMERGENCY RESPONSE BUILT ON PRECISION AND DISCIPLINE.

Emergencies are unpredictable by nature—but with the right team in place, their impact on your safety, people, and operations can be minimized and controlled.

Whether it’s a sudden facility lockdown, a disruptive incident, or an escalating crisis, Blue Star quickly puts trained law enforcement professionals on the scene to assess the threat, stabilize the situation, and provide support until normal operations can resume. Our team of active and retired law enforcement officers brings real world emergency management experience and discipline to any situation, including:

  • Rapid response and on-site deployment
  • Facility and asset protection
  • Incident stabilization and crowd management
  • Coordination with local authorities and internal teams
  • Strategic planning for immediate and follow-up response


With Blue Star on the scene, any crisis you face will be met with the speed, discretion, and expertise it demands.

EQUIPPED TO RESPOND IN ANY SCENARIO.

We deliver emergency security services that are designed to address a wide range of urgent situations. Key capabilities include:

Communication and Coordination

We’ll maintain clear lines of communication between security teams, management, and emergency responders to ensure effective incident management.

Emergency Risk Assessment

We’ll perform a quick evaluation of emerging threats to determine the most effective response strategy.

Facility Lockdowns

We secure high-risk areas during incidents to prevent unauthorized access and maintain safety.

Incident Support

Our team will coordinate with internal staff and local authorities to manage disruptions, control crowds, and restore order.

Operational Continuity Support

We’ll perform a quick evaluation of emerging threats to determine the most effective response strategy.

Rapid Crisis Deployment

Teams are mobilized immediately to respond to emergencies, stabilize situations, and protect personnel and property.

Why Blue STar?

Because when every layer of your security operation meets the same high standards, the result is protection you can actually count on.

Licensed Law Enforcement Professionals Only

Blue Star is staffed exclusively by state-certified active-duty and retired law enforcement officers trained in public safety, firearms proficiency, and situational response to the rigorous standards of local, county, and state law enforcement agencies.

Command-Level Leadership

Our executive team brings field command and tactical unit experience that ensures disciplined operations and strategic oversight across every deployment.

Specialized Tactical and Investigative Expertise

With backgrounds spanning tactical units, investigative divisions, and specialized law enforcement operations, our personnel can be matched to the precise needs of your environment.

Flexible, Scalable Deployment

Whether you need security for a single event, short-term incident response, or ongoing enterprise coverage, Blue Star scales to meet your needs locally and nationally.

Emergency Security
Knowledge Hub

YOUR EMERGENCY SECURITY PLAN STARTS HERE.

Tell us about your goals and we’ll develop a personalized security plan to help you protect what matters most.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.