Our Services

TRAINING & Security Assessments

Blue Star works directly with your organization to assess security liabilities, develop response protocols, and build the kind of readiness that keeps potential threats from becoming emergencies.

VULNERABILITY ASSESSMENTS AND SECURITY TRAINING THAT BUILD REAL READINESS.

Security gaps aren’t always obvious. Without the right expertise to identify them, vulnerabilities in your facility, procedures, and staff preparedness can remain undetected until they’re exposed by a real threat.

Blue Star ensures that your people and operations are prepared to safely handle any incident. Our team of law enforcement professionals brings decades of operational experience to every assessment and training program, combining proactive risk evaluation with customized, hands-on training to help you identify and address any security weaknesses. Each component of your personalized program can be specifically tailored to the needs of your environment, including:

  • Facility walk-throughs
  • Identification and mitigation of security vulnerabilities
  • Risk assessment and strategic recommendations
  • Hands-on staff training for emergency preparedness
  • Development of actionable response plans
  • Continuous improvement to strengthen organizational security


Preparedness is an ongoing commitment. Blue Star gives your people and organization the foundation to maintain it—before it’s ever tested.

COMPREHENSIVE PROGRAMS FOR ANY ENVIRONMENT.

We offer a wide range of training and assessment services designed to improve your organizational readiness, including:

Compliance and Best Practices Guidance

Support in aligning organizational security practices with industry standards and regulatory requirements.

Emergency Simulation Exercises

Practical exercises designed to test response plans and ensure personnel are prepared for a variety of real-world scenarios.

Facility Vulnerability Assessments

Detailed evaluations of buildings, grounds, and operational procedures to identify weaknesses and potential entry points for unauthorized access.

Proactive Risk Evaluation

Analysis of organizational operations, personnel, and procedures to assess potential threats and recommend mitigations before incidents occur.

Response and Safety Training

Hands-on training programs for staff and security teams to prepare for emergencies, including evacuation procedures, active threat response, and crisis communication.

Security Planning Recommendations

Customized strategies and actionable guidance to improve policies, procedures, and security protocols based on assessment findings.

Why Blue STar?

Because when every layer of your security operation meets the same high standards, the result is protection you can actually count on.

Licensed Law Enforcement Professionals Only

Blue Star is staffed exclusively by state-certified active-duty and retired law enforcement officers trained in public safety, firearms proficiency, and situational response to the rigorous standards of local, county, and state law enforcement agencies.

Command-Level Leadership

Our executive team brings field command and tactical unit experience that ensures disciplined operations and strategic oversight across every deployment.

Specialized Tactical and Investigative Expertise

With backgrounds spanning tactical units, investigative divisions, and specialized law enforcement operations, our personnel can be matched to the precise needs of your environment.

Flexible, Scalable Deployment

Whether you need security for a single event, short-term incident response, or ongoing enterprise coverage, Blue Star scales to meet your needs locally and nationally.

Training & Security Assessment
Knowledge Hub

YOUR PREPAREDNESS PLAN STARTS HERE.

Talk to us about your operations and we’ll create a personalized plan to help you protect what matters most.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.